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    Product · Pindrop

    Passport

    Enable fast, secure caller authentication using voice, device, and behavioral signals while reducing operational costs and average handle time.

    Start with a briefWebsite

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    Enterprise contact centers in high-risk, regulated industries (such as financial services, healthcare, and insurance) seeking seamless voice biometrics and anti-spoofing security without adding caller friction.

    Best for
    • Passive caller authentication in enterprise contact centers
    • Defending against voice clones, deepfakes, and spoofed caller IDs
    • Reducing IVR-to-agent authentication handle times
    May not be ideal if
    • Digital-only channels with no voice or telephony presence
    • Small contact centers with low call volumes unable to justify enterprise integration costs
    • Organizations needing an all-in-one general enterprise identity and access management (IAM) platform
    Next Step
    Considering Passport?

    Ask about pricing, alternatives, or if Passport is right for you.

    • Personalized fit analysis
    • See relevant alternatives
    • Run an evaluation when you're ready
    Continuous authentication from call connection through agent interaction
    IVR-based authentication without PINs or static phrases
    Phoneprinting technology analyzing 1,300+ audio features
    Voice profiles created in seconds for quick authentication
    01

    detect deepfake and synthetic voice attacks

    02

    increase IVR containment rates

    03

    prevent fraudulent enrollments

    04

    reduce average handle time

    Every product has trade-offs, and which of them matter depends on your environment, your team and your timeline.

    Ask Picari about Pindrop Passport

    Frameworks Pindrop Passport reports for security, privacy, and regulatory compliance.

    SOC 2 Type II

    AICPA security & availability audit

    Publicly available

    ISO/IEC 27001

    Information security management standard

    Publicly available

    HIPAA

    US healthcare data protection

    Publicly available

    PCI DSS

    Payment card data security standard

    Publicly available

    For Pindrop Passport integration and pricing details, ask Picari. Start a briefing with your question, such as whether it connects to your SIEM, identity provider and ticketing stack, or how it is priced at your seat count and data volume.

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    Profile last updated on 9 October 2026 by Picari.